Support guides
FAQ and how to reach a human.
11 guides in this category
- How to get help: Docs first, then Support — what to include so we can fix it faster.
- Troubleshooting FAQ: Short answers that deep-link into the guides.
- Diagnostics for Support: What to paste so humans can help fast.
- Beta channel and releases: How desktop betas relate to the changelog.
- Uninstall Rig: Remove the app cleanly.
- Firewall and network tips: LAN share and device commands need a path.
- Privacy and local-first: What leaves the Mac — and what never should.
- Status page: status.userig.app — when Rig cloud is degraded.
- Community forum: community.userig.app — ships, roadmap, peer help.
- How to read the changelog: Mac betas vs Cloud track vs Upcoming.
- Windows desktop: Same Rig desktop as Mac: runtime, MCP, Cloud, Mesh (RDP), auto-update on userig.app.
See all Rig documentation in the knowledge base.